Microsoft Teams Administration: Complete Course

📚 Course 3 of 8 · Intermediate

Microsoft Teams

Microsoft Teams Administration
Complete Course

Master the Microsoft Teams Admin Center from first login to advanced governance — covering teams and channels, meeting policies, calling and voice, app governance, external and guest access, device management, and reporting.

🟡 Intermediate📦 6 Modules⏱ ~6 Hours🖥️ Portal + PowerShell🎯 MS-700 Aligned
Start Module 1 →
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MS-700 Certification

🎯 Aligned to MS-700: Microsoft Teams Administrator Associate

Every module in this course maps to an official MS-700 exam skill area. Each module includes a Teams Exam Alignment section with the relevant skills covered, plus a 5-question mock test using real exam-style scenarios.

Plan and Configure Teams Environment
Manage Teams and Channels
Manage Meetings and Calling
Manage Apps and Governance
Manage External Access and Guests
Monitor and Troubleshoot Teams

What You’ll Learn

By the end of this course you will be able to administer every section of the Teams Admin Center, manage Teams governance end-to-end, and answer MS-700 exam scenarios confidently

Navigate the Teams Admin Center and configure tenant-wide settings
Create and manage teams, channels, and membership policies
Configure meeting policies — recording, transcription, lobby, and attendance
Set up audio conferencing and Microsoft Teams Rooms
Plan and configure Microsoft Teams Phone and PSTN calling
Assign and manage Calling Plans, Direct Routing, and Operator Connect
Govern Teams apps — app permission policies and app setup policies
Configure external access (federation) and guest access
Implement Teams lifecycle management — templates, expiry, archiving
Manage and monitor Teams devices (IP phones, displays, panels)
Use Teams usage reports and Call Quality Dashboard (CQD)
Run all key admin tasks via Microsoft Teams PowerShell module

📋 Prerequisites — What You Need Before Starting

  • Complete the M365 Admin Center course — Teams admin builds directly on M365 Admin Center concepts (users, groups, licensing)
  • A working understanding of what Microsoft Teams is from an end-user perspective (channels, meetings, chats)
  • Optional: Access to a Microsoft 365 trial tenant to follow along hands-on

Course Modules

Six modules covering every major section of the Teams Admin Center — each with MS-700 exam alignment and a mock test. All modules are open.

01
MS-700 Aligned · 6 Topics

Teams Admin Center Overview & Navigation

The Teams Admin Center interface, dashboard cards, left navigation sections, accessing TAC, Teams update policies, Network Planner, and connecting via Teams PowerShell.

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02
MS-700 Aligned · 7 Topics

Teams, Channels & Governance Policies

Creating and managing teams (public vs private vs shared), standard vs private vs shared channels, Teams policies, messaging policies, Teams templates, naming policies, and expiry policies.

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03
MS-700 Aligned · 6 Topics

Meetings, Webinars & Audio Conferencing

Meeting policies (recording, transcription, lobby, attendance reports), webinar settings, audio conferencing (conference bridge numbers, PIN resets, dial-out policies), and meeting room device management.

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04
MS-700 Aligned · 7 Topics

Calling, Voice & PSTN

Microsoft Teams Phone licensing, Calling Plans vs Direct Routing vs Operator Connect, phone number assignment, voice routing policies, emergency calling, auto attendants, and call queues.

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05
MS-700 Aligned · 6 Topics

Apps, External Access & Guest Access

App permission policies (org-wide, custom), app setup policies, Teams Store governance, external access (federation), guest access configuration, guest meeting and messaging capabilities.

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06
MS-700 Aligned · 6 Topics

Devices, Reporting & Troubleshoot

Teams device management (IP phones, displays, panels, shared devices), Teams usage reports, Call Quality Dashboard (CQD), call analytics per user, network readiness, and common Teams troubleshooting scenarios.

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Ready to Start?

Start with Module 1 — the Teams Admin Center interface — and work through each module in order. Every module includes MS-700 exam questions to prepare you for the certification.

Begin Module 1: Teams Admin Center Overview →