What are M365 Services?

Microsoft 365 (M365) is a cloud-based productivity and security platform from Microsoft that combines applications, identity management, collaboration tools, cloud storage, and device management into a single ecosystem.

Organizations use Microsoft 365 to:

M365 services are tightly integrated with Azure Active Directory (Azure AD) (now called Microsoft Entra ID) and hosted on Microsoft’s global cloud infrastructure.

Microsoft 365 is not a single product—it is a collection of cloud services. Below are the core technologies covered on this website.

1. Microsoft 365 Licensing

Microsoft 365 licenses determine which services, features, and security capabilities a user can access.

Common License Types

  • Microsoft 365 Business Basic / Standard / Premium
  • Microsoft 365 E3 / E5
  • Office 365 E1 / E3 / E5
  • Add‑ons (Defender, Intune, Power BI, Audio Conferencing, etc.)

2. Exchange Online

Exchange Online is Microsoft’s cloud-based service providing secure business email and calendaring

Key Features

  • Business email hosting
  • Mail flow and spam protection
  • Shared Mailboxes, Distribution lists and Microsoft 365 Groups
  • Calendars and meeting scheduling
Previous slide
Next slide